Prague tourist information:
Prague Experience is the No1 Prague tourist information guide. In this section we list practical information for visitors, to help your Prague trip run as smoothly as possible.
| PRAGUE TOURIST INFORMATION CENTRES
| The main Prague tourist information centres are in the Old Town:|
-Old Town Hall, Old Town Square, Old Town, Prague 1.
-Rytířská 31, Old Town, Prague 1.
Smaller tourist information offices are located at:
-Wenceslas Square 42 (a kiosk near Štěpánská street), New Town, Prague 1.
-Lesser Town Bridge Tower (in the base of the tower),
Lesser Town, Prague 1.
Apr-Oct: Daily 10:00-18:00.
-Prague Airport, Arrivals Hall, Terminals 1 and 2.
Prague Tourist Information Centre
|Sights and attractions to visit in Prague are listed here: Prague sights & attractions.|
| CURRENCY & MONEY|
Cost of living in Prague
Food and drink in ordinary shops and restaurants in Prague is cheaper than in Western Europe. Beer and wine in ordinary pubs is markedly cheaper. The price of clothes and other consumer goods in Prague is similar to other cities in Europe.
|Currency in Prague: Czech Crown|
The currency in Prague is the Czech Crown (czk).
Some restaurants, hotels and shops take Euros as well, but most accept only Czech Crowns.
Czech banknotes are issued in the following denominations:
Visitors will normally receive a better exchange rate for the Czech Crown in Prague than in their home country, but the following guidelines should be observed:
Currency in Prague: Czech Crown
(i) Cash machines (ATMs) in Prague
The simplest means of obtaining currency in Prague, one which also ensures a good rate overall (taking into account the exchange rate + transaction fee), is to withdraw Czech Crowns from a cash machine (ATM). These accept debit and credit cards backed by Visa, Mastercard/EuroCard, American Express and Maestro. You normally receive an excellent exchange rate, although your card provider will likely charge you a fee.
Prague Airport: cash machines (ATMs) are located at both airport terminals. At Terminal 1, after you exit customs and enter the arrivals hall, the cash machines are to the left of the exit doors. At Terminal 2, after you exit customs there are banks of cash machines to your left - Prague Airport.
Prague City Centre: cash machines (ATMs) are located at Czech and International banks, which are mostly situated around Wenceslas Square. Elsewhere, there is a cash machine inside Palladium Shopping Centre on Republic Square. And in the Lesser Town there is a cash machine at the Česká spořitelna bank at the top of Mostecké, the road that leads from Charles Bridge to the Lesser Town Square.
(ii) Best places to change money in Prague
To exchange cash for Czech Crowns, good rates are available in Prague, but be careful where you do it. Our top tip for where to change money is eXchange at Kaprova 15, near the Old Town Square - excellent rates and no commission. Alternatively, try Samiko at Štěpánská 39, near Wenceslas Square.
Czech and International banks in Prague, mostly around Wenceslas Square, offer good exchange rates too, but they do charge commission.
Be wary of the small currency exchange booths. Some offer reasonable rates, but at many, offers of 0% commission and confusing signs mask a poor exchange rate. In all cases, ask what the total amount you will receive is before handing over any money.
Credit card acceptance in Prague
Credit cards are accepted in most hotels, international shops and the more expensive restaurants. But local shops and cheaper restaurants may not take cards. Cash is king in the Czech Republic, so if you able to, pay in cash.
| WEATHER IN PRAGUE - Prague weather forecast for the next 5 days|
The Prague weather and average temperatures vary dramatically between seasons, far more than for example in London.
In the summer it is often hot and sunny, reaching the high temperatures of Paris. Whereas winter can be very cold, with long periods of snow.
In spring and autumn, Prague enjoys lengthy spells of glorious warm and sunny weather, interspersed with dull days and heavy showers.
The average temperature in June/July is 30C (86F). In December/January it is -5C (23F).
|What time of year to visit: Prague is a lovely city to visit all year round. The contrasts in weather only add to its romantic appeal. Tourist services like restaurants, hotels, shops, opera, theatre and tourist attractions are well-equipped to welcome visitors at any time. Places are heated in the winter and some, but not all, are air-conditioned in the summer.|
What clothes to wear: The weather in Prague is highly changeable, as elsewhere in Central Europe. On good days in spring, summer and autumn, visitors will find cool shirts, shorts, skirts and dresses most welcome. Sunscreen, sunglasses and hats may also be important. However, even in the summer bring a fleece and a waterproof jacket or umbrella in case of a cold snap or heavy shower. In the winter, bring a warm coat, hat and gloves. Waterproof shoes are also a good idea in case of rain or snow.
Prague is a wonderful city to explore on foot and a comfortable pair of shoes is highly recommended, particularly if you take a sightseeing tour. The city centre is compact, making it easy to walk between the sights and attractions. Also, the most important sights such as Prague Castle and Old Town Square are only fully accessible on foot.
While it is sometimes nice to dress smartly, and many people do, Prague is a casual city. Restaurants, the opera houses, concert halls, theatres and other tourist venues do not have strict dress codes and accept most forms of attire.
| COMMUNICATIONS - INTERNET ACCESS, TELEPHONE & POST OFFICE|
Wi-Fi & Wired Internet access in Prague
Fast Internet access is widely available in Prague. Internet enabled devices can connect to Vodafone, T-Mobile, France Telecom, Deutsche Telekom, O2 and other networks.
Most hotels, apartments and hostels in Prague offer free Wi-Fi or wired Internet access.
Almost all restaurants listed on Prague Experience offer free Wi-Fi, as do many pubs, bars & cafés, for example Jama Pub near Wenceslas Square and Hangar Bar in the Old Town. There is also free Wi-Fi at Starbucks and Costa Coffee outlets.
For an 'old-fashioned' internet café with computers and printing facilities located near the Old Town Square, try: Click Internet Café, Malé náměstí 13, Prague 1.
International Dialling Code for Czech Republic: +420
Most public telephones accept phone cards, which cost 200czk, 300czk and 500czk and are available to purchase from post offices and newsstands.
Useful & emergency telephone numbers
Directory enquiries: for Czech numbers 1180 -
for International numbers 1181.
General emergency 112
Fire 150 - Ambulance 155 -
Municipal Police 156 - Police 158
141 23 - Pharmacy 141 24 -
Emergency Road Service 1230, 1240.
Post - Central Prague Post Office
Jindrisska 14 (just off Wenceslas Square), Prague 1
Open daily 02:00-24:00.
Tel: 221 131 111.
Domestic letters & postcards: 10czk (50g)
International letters & postcards: Europe 25czk (50g)
Outside Europe 30czk (50g).
DHL: Opletalova (off Wenceslas Square), Prague 1.
Tel 840 103 000
Open: Mon-Fri 08:00-18:30; Sat 09:00-15:00.
Prague Post Office
| ELECTRICITY IN PRAGUE|
As in most of northern and central Europe, the electricity supply in Prague is 230v. Electrical sockets take standard European two-pin plugs. British, North American and other non-European tourists should bring adaptors, which can be purchased at your departure airport. If you arrive in Prague without one, try Tesco or Euronics inside Palladium.
| MEDICAL INFORMATION|
|Doctors (Doktori) - 24 hour tourist services|
Health Centre Prague International Clinic
Vodickova 28, 3rd entrance, 2nd floor, Prague 1
Tel (Mon-Fri 08:00-17:00): 224 220 040
Tel (Emergency 24 hours): 603 433 833
Open: Mon-Fri 08:00-17:00
Most pharmacies are located in the New Town:
Dr. Max Lekarna, Vodickova 40 (off Wenceslas Square), Prague 1.
Tel: 224 235 847
Open: Mon-Fri 08:00-20:00. Sat 09:00-18:00
Prague Medical Information
| Adamova Lekarna, Wenceslas Square 8, Prague 1.
Tel 224 227 532|
Open: Mon-Fri 08:00-18:00
Lekarna Opletalova, Opletalova 4 (off Wenceslas Square), Prague 1.
Tel: 224 220 703
Open: Mon-Fri 08:00-18:00. Sat 10:00-14:00
Lekarna U Ceveneho / Pharma Point,
Havelska 14 (between Wenceslas Square & Old Town Square), Prague 1.
Tel: 222 094 110
Open: Mon-Thu 08:00-18:00. Fri 08:00-17:00
Palackeho 5 (near Wenceslas Square), Prague 1.
Tel: 224 946 982
Open: Mon-Fri 07:00-19:00. Sat 08:00-12:00
Lekarna, Palladium Shopping Centre (Level -2), Náměstí Republiky, Prague 1.
Tel: 224 829 073
Open: Thu-Sat 09:00-22:00. Sun-Wed 09:00-21:00
Lekarna U svate Ludmily, Belgická 37, Prague 2.
Tel: 222 513 396
Open: Mon-Sun 24hr.
Dentists (Zubari) - 24 hour tourist services
Prague City Dental
Klimentská 20, Prague 1
Tel: 221 221 777. Mobile (24hr): 775 785 222
American Dental Associates
Hvězdova 33, Prague 4.
Tel: 241 410 001. Mobile: 733 737 337
Open: Mon-Thu 08:00-20:00
| PUBLIC TRANSPORT INFORMATION|
The Prague public transport network is cheap, efficient and highly integrated. Public transportation runs frequently day and night, and a single ticket permits travel on all trams, buses and the metro: Prague public transport information.
| TIPPING IN PRAGUE|
Tips are welcomed by workers in the tourist industry in Prague, although the feeling is relaxed and staff do not generally chase them. 5%-10% is appropriate. The exception to this is the very touristy restaurants. Prague Experience do not list these, and to avoid them we recommend you consider restaurants from our listings: Prague restaurants.
| DANGERS & ANNOYANCES IN PRAGUE|
Prague is a safe city to walk around. Public transport, even at night, is used by everyone, young and old. Assaults are extremely rare.
However, in any city a tourist is a target for the unscrupulous: Pickpockets are skillful, so keep a close eye on valuables - do not use your back pocket for your wallet, and avoid hanging handbags on chairs in cafés. The golden rule: if you don't need to carry it around, leave it in the hotel safe.
Beware over-charging in restaurants by checking the bill. In taxis, insist the driver puts the meter on - if you take one without a meter, agree a price before you set off.
Prague Experience aims to help make your trip enjoyable and hassle free, to help you avoid the pitfalls. Tourist services listed on PragueExperience.com have been tested and approved. And once listed, any service subsequently falling short of our expectations (places do change over time) are removed. For our Prague airport transfers we use polite, honest drivers. Our accommodation is of a high standard. Our restaurants serve great food and are trustworthy. And we only list the best sightseeing tours and the best performances at opera houses and concert halls.
| CHILDREN'S ACTIVITIES AND INFORMATION FOR FAMILIES|
As we have said, Prague is a safe city to walk around and to travel on public transport. Parents need have no extra concerns for their children over the normal care one would take in a city. But importantly, watch out for trams when you cross roads.
There are many activities for children in Prague. There are Gothic towers to climb, a funicular railway, swimming pools, parks and outdoor areas, museums, Prague Zoo, Sea World, river cruises and a host of puppet and theatre performances to choose from: children's activities in Prague.
Most restaurants and cafés allow children to accompany adults, and some have high chairs for babies. Smoking can be a problem, so see our guide to family friendly restaurants for a list of non-smoking restaurants. Kids' menus are rare, but waiters will happily suggest suitable dishes for children or they may offer half portions of adult meals.
| WHEELCHAIRS, BABY BUGGIES, DISABLED ACCESS & WALKING DIFFICULTIES|
Users of wheelchairs and baby buggies, and people with walking difficulties will be pleased to note that Prague is a compact city, so distances between the sights and attractions are short. Stay in a hotel in the city centre (Prague 1) and you can participate in much of the sightseeing and entertainment without the use of public transport or taxis.
There are cobbled streets in parts of the city, notably in parts of the Old Town, Lesser Town and at Prague Castle. The cobbles can be a little hard going, but are not too onerous.
The main challenge wheelchair users face in Prague is an almost total lack of disabled toilets. Many buildings are ancient and have preservation orders on them, so cannot be adapted for wheelchairs. But in other cases, efforts just simply have not been made.
The New Town is generally the most suitable area to stay in. Road surfaces are more even. The hotels and apartments, restaurants, shops and entertainment venues tend to be of a more modern design; the buildings are more spacious and have better lifts.
On public transport, accessibility for disabled passengers and baby buggies is greatly improving: half the Prague metro stations offer wheelchair access. Both international train stations in Prague have lifts to the platforms. Newer trams are adapted for wheelchairs and prams, and are becoming more common - public transport.
Taxis are plentiful and inexpensive, so can be an option for travelling around Prague, but importantly, ask your hotel when you check in to recommend a reputable taxi firm. As for your arrival in Prague, we highly recommend using our Prague airport transfers. Tell us your requirements and we'll arrange a suitable vehicle for you and your luggage.
There are plenty of restaurants and cafés in Prague at street level. And while a number are situated in cellars and on roof terraces, many of these are serviced by lifts. We offer a guide to wheelchair accessible restaurants. But a word of caution, disabled toilets are almost non-existent: Prague restaurants with wheelchair access.
Most Prague opera houses and concert halls and theatres are accessible to wheelchairs.
Many Prague sights and attractions are accessible to wheelchairs.
The following sightseeing tours and excursions are suitable for wheelchair users and people with walking difficulties, provided you advise us in advance: Prague Dinner River Cruise & City Tour, Traditional Czech Evening, Karlovy Vary Sightseeing & Moser Glass Tour, Kutna Hora Sightseeing Tour and Terezin Memorial Tour. Wheelchair users should be able to walk a few steps, bring a folding wheelchair, and a travel companion to assist with getting on and off the coach. It may be necessary to forgo certain parts of the tour depending on your individual needs.
Because Prague is highly pedestrianised, there is no daytime tour of Prague we can recommend for wheelchair users or people with severe walking difficulties. But, for people who can walk reasonably well albeit at a slow pace, the Prague Grand City Sightseeing Tour & Boat Trip may be suitable - read the tour description thoroughly to be sure.
With regards to river cruises, access to the quayside is via a gentle ramp (which pedestrians, taxis and mini-coaches can use). And from the quayside, users of light folding wheelchairs can board all the river cruises we offer provided you advise us in advance (staff will assist where necessary). Heavy electric wheelchairs can only access certain boats. There are no disabled toilets.
If you are a wheelchair user or have walking difficulties, please advise us at the time of booking. To make a booking for one of our tourist services, use the standard booking form and advise us of your medical condition and requirements in the special requests box. If you require further information, please don't hesitate to contact us.
| LOST PROPERTY OFFICE|
Prague 1, Karoliny Svetle 5. Tel: 224 235 085.
| VISA & PASSPORT INFORMATION|
The Czech Republic is a member of the European Union and part of the Schengen area. Nationals of EU countries, Australia, Canada, Japan, New Zealand, USA and other countries can visit Prague without a visa. Other travelers may require a visa, issued before travel: visa & passport information.
| FOREIGN EMBASSIES & CONSULATES|
Foreign Embassies in Prague: Foreign embassies in Prague
Czech Embassy in London: Czech Embassy in London
Czech Embassies Worldwide: Czech embassies worldwide.
| CUSTOMS ALLOWANCES WITHIN THE EUROPEAN UNION (EU)|
Arriving in Prague: If you travel from another EU country, you can bring an unlimited amount of most goods into Prague, including alcohol and tobacco, so long as they are for your personal use and are transported by you.
If you travel from Prague to another EU country, you can take an unlimited amount of most goods, including alcohol and tobacco, so long as they are for your personal use and are transported by you. If you are travelling to the UK, the official line is that customs officers are more likely to ask questions if you take over:
800 cigarettes. 400 cigarillos. 200 cigars. 1kg of smoking tobacco. 110 litres of beer. 90 litres of wine. 20 litres of fortified wine (up to 22%). 10 litres of spirits (over 22%).
| MORE PRAGUE TOURIST INFORMATION|
For information on the layout of the city and key facts: Prague tourism information.
|If you have a question or wish to share your experience of Prague with us: contact us.|