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Prague Tourist Information

Prague Tourist Information

Visit a Prague tourist information centre or simply read our guide below, which offers practical visitor information and advice to help you plan your Prague trip.
If you have any questions, don't hesitate to contact us.

Prague Tourist Information Prague Tourist Information Centres

Tourist Information in the City Centre
-Old Town Hall, Old Town Square 1, Prague 1.
Open: Daily 09:00-19:00.

-Rytířská 12, Old Town, Prague 1.
Open: Daily 09:00-19:00.

-Wenceslas Square 42 (kiosk near Štěpánská street), New Town, Prague 1.
Open: Apr-Dec: Daily 10:00-18:00.

Tourist Information at Prague Airport
-Prague Airport
Terminal 1: Daily 08:00-20:00
Terminal 2: Daily 08:00-22:00.
Prague Tourist Information Centre
Tourist Information Centre

For information on the places to visit, read our guide to the Prague sights & attractions.
For information on the layout of the city and key facts, read our guide to Prague tourism.

Prague Money Information Currency & Money

Cost of living in Prague
Food and drink in most restaurants, cafés and shops in Prague is cheaper than in Western Europe. Beer and wine in pubs is considerably cheaper. Prices for clothes and durable consumer goods are similar to in other European countries.

Currency in Prague: Czech Crown (CZK)
The currency in Prague is the Czech Crown (CZK).

Czech banknotes are issued in the following denominations: 100/200/500/1000/2000/5000.

Some hotels, shops and restaurants accept Euros as well, but many only take Czech Crowns.

Czech Crown (CZK) currency converter
At current exchange rates 1000 CZK = £36/€38/$48.

Currency exchange
Visitors can obtain Czech Crowns for a better exchange rate in Prague than in their home country, but observe the following guidelines:
Currency in Prague: Czech Crown (CZK)
Currency in Prague: Czech Crown (CZK)

(i) Cash machines (ATMs) in Prague
The best exchange rate is usually obtained by withdrawing Czech Crowns from the cash machine (ATM) of a bank in Prague, even accounting for any transaction fees that your home bank may charge. Cash machines in Prague accept debit and credit cards backed by Visa, Mastercard, American Express and Maestro.

Three key points on withdrawing money from an ATM:
1. Use a debit card if possible; fees are normally lower than for a credit card.
2. Use the ATM of a bank not of a currency exchange company. Even better, use an ATM at an actual bank rather than a stand alone machine in a random location; some stand alone ATMs impose extra charges.
3. Some ATMs offer the option to 'pay using home currency'. Ignore this and opt to 'pay in local currency'. The transaction will then be converted at a good international rate authorised by your own bank. If you select 'home currency', the ATM converts the Czech Crowns at its own rate, which is usually a poor rate; this is called Dynamic Currency Conversion (DCC). Avoid it.

City Centre ATMs: Czech and international banks such as Česká spořitelna and Komerční banka are most prevalent around Wenceslas Square, and all have ATMs.

There are several banks with ATMs on Republic Square, near Palladium Shopping Centre.

In the Lesser Town there is a Česká spořitelna bank with an ATM at the top of Mostecké street (the road leading from Charles Bridge to the Lesser Town Square).

Prague Airport ATMs: At Terminal 1, exit customs and in the arrivals hall the ATMs are located to the right, by the stairs. At Terminal 2, exit customs and in the arrivals hall the ATMs are located to the left - Prague Airport Guide.
Ceska Sporitelna bank in Prague
Česká spořitelna bank in Prague

(ii) Best places to change money in Prague
To change cash for Czech Crowns, the best exchange rates are available in the city centre, but be careful where you go.

For excellent exchange rates and no commission, we recommend: eXchange at Kaprova 1 (near Old Town Square) and Samiko Exchange at Štěpánská 39 (near Wenceslas Square).

The banks located in and around Wenceslas Square offer good exchange rates, although they charge a small commission.

Be wary of small currency exchange booths. Some offer reasonable rates, but at many offers of 0% commission and confusing signs mask a poor rate. Always ask what the total amount you will receive is before handing over any money.

Credit card acceptance in Prague
Credit cards are accepted in most places in Prague, for example in hotels, restaurants and international shops. However, some local shops, cafés and bars do not take credit cards. Cash is still king in the Czech Republic (Czechia), so if you able to do so, pay in cash.

What time of year to visit Prague When to Visit Prague

Prague is a lovely city to visit all year round, and the contrasts in weather and temperature only add to its appeal.

The historic buildings, majestic squares and the river scene are wonderful to explore no matter what the season. And the tourist attractions, restaurants, theatres and concert venues are always well equipped to welcome visitors; places are heated in the winter and many are air-conditioned in the summer.

Remember of course that the city is also somewhere to kick back and relax: on fine weather days, from spring through to autumn, an al fresco drink at a pavement café or bar basking in the sunshine could a highlight of your trip; while in the winter, the warm and cosy ambience in the pubs and traditional cafés offers a delightful respite from the cold.

April to June are the most popular months for tourists to visit Prague, although December is perhaps the most magical time, with visitors drawn to the city for the Christmas markets and festive atmosphere, and to spend Christmas and New Year's Eve here.

Hotel rates are most expensive in this order: May, April, June, September and October.

July and August prices are often lower because many Europeans prefer to go to the beach in these months.

The cheapest hotel prices are available from November to March (this includes December, even though the Christmas markets make it a popular month to visit Prague).

The prices for sightseeing, eating and entertainment are the same all year round.

Weather in Prague Weather in Prague

The weather in Prague varies dramatically between the seasons, far more than for example in London.

Summer (June to August) is often hot and sunny, reaching the high temperatures of Paris.

Winter (December to February) can be very cold, with lengthy periods of snow.

In the spring and autumn, Prague enjoys long spells of warm sunny weather, interspersed with dull days and heavy showers.

The average high in July/August is 23°C (73°F), although at least one heat wave can be expected, pushing temperatures up to 35°C (95°F) and beyond.
Weather in Prague
Weather in Prague
The average low in December is -2°C (28°F), in January it is -4°C (25°F). But both months can bring considerably colder weather for days on end, particularly January.

What type of clothese to wear in Prague What Clothes to Wear in Prague

The weather in Prague is highly changeable, as elsewhere in Central Europe. On good days in spring, summer and autumn, visitors will find cool shirts, shorts, skirts and dresses most welcome. Bring sunscreen, sunglasses and hats also.

But even in summer bring a fleece and a waterproof jacket or umbrella, in case of a cold snap or heavy shower.

In the winter, bring a warm coat, hat and gloves. Waterproof shoes are also a good idea, in case of rain or snow.

Prague is a wonderful city to explore on foot, so a comfortable pair of shoes is a good idea all year round. The city centre is compact, making it easy to walk between the sights and attractions. And the most important sights, such as Prague Castle and the Old Town Square, are only fully accessible on foot.

While it may be nice to dress smartly, and many people do, Prague is a reasonably casual city. Restaurants, opera houses, theatres and other tourist venues do not have strict dress codes and accept most forms of attire.

Telephone & Post Information Communications: Internet Access, Wi-Fi, Telephone & Post

Fast Internet access at speeds of up to 4G is widely available in Prague. Internet enabled phones, tablets and other devices connect easily to Vodafone, EE, T-Mobile, Three, Orange, Telia, Movistar, Telekom, O2, China Mobile and other networks.

Wi-Fi is freely available throughout the city. Most hotels, apartments and restaurants offer free Wi-Fi, as do many pubs, bars and cafés. Wi-Fi is also free at Costa Coffee, Starbucks, KFC, McDonald's and at Prague Airport.

International Dialling Code for Czech Republic: +420.

Public telephones require a phone card. These cost 200 CZK, 300 CZK and 500 CZK, and can be purchased at post offices and newsstands.

Useful & emergency telephone numbers
Directory enquiries: Czech numbers: 1180. International numbers: 1181.

General emergency: 112.
Fire: 150. Ambulance: 155.
Municipal Police: 156. Police: 158.
First Aid: 141 23. Pharmacy: 141 24.
Dental: 141 22.
Emergency Road Service: 1230/1240.

Post Office
Central Prague Post Office: Jindrisska 14 (off Wenceslas Square), Prague 1.
Open: Daily 02:00-24:00.
Tel: 604 221 504.

Postage rates
Domestic letters & postcards: 19 CZK (50g).
International letters & postcards: Europe 39 CZK (50g); Outside Europe 45 CZK (50g).
Post Office in Prague
Czech Post Office sign

Electricity in Prague Electricity

As in most of Northern and Central Europe, the electricity supply in Prague is 230v. Electrical sockets take standard European two-pin plugs. British, North American and other tourists should bring adaptors. In Prague, adaptors can be purchased at Tesco or at Euronics at Palladium Shopping Centre.

Prague Public Transport Public Transport

The Prague public transport network is cheap, efficient and highly integrated. Public transportation runs frequently during the day and at night, and a single ticket permits travel on trams, buses and the Prague Metro.

Dangers and Annoyances in Prague Dangers & Annoyances - Is Prague a safe city?

Prague is regarded by both locals and visitors as a safe city; safe to walk around and safe to travel on public transport, including at night. Assaults are extremely rare.

Pickpockets are the number one thing to look out for. Keep a close eye on your valuables: do not keep your wallet in your back pocket or hang your handbag on a chair in a crowded café. Make sure you can see or feel your money and other valuables. And observe the golden rule: if you do not need to carry it, leave it in the hotel safe.

Beware over-charging: in restaurants, check the bill carefully; in taxis, insist the driver puts the meter on - and if there is no meter, agree a price before you set off; avoid small currency exchange booths - see our advice on currency exchange above.

Our mission at Prague Experience is to help visitors experience the best of Prague. Tourist services listed on this website have been tested and approved - and if a service subsequently falls short, it is removed (places do change). Our Prague airport transfer drivers are polite and honest. Our accommodation is of a high standard. The restaurants we list serve great food, with good customer service. And we only sell the best sightseeing tours and river cruises, and list the best performances at the finest opera houses and concert halls and theatres in Prague.

Tipping in Prague - Prague Tips Tipping

Tips are naturally welcomed by workers in the tourist industry, although the feeling is generally relaxed. Staff do not tend to chase tips. 5%-10% is appropriate. The exception is the overpriced touristy restaurants, which Prague Experience do not list. To avoid them, you may wish to consider the ones listed in our Prague restaurants guide.

Tipping in Prague - Prague Tips Smoking in Prague

Smoking is illegal in enclosed public places in Prague and the Czech Republic, including in pubs, bars, cafés, restaurants and theatres.

Children's activities & Families Children's Activities & Information for Families

As already stated, Prague is relatively safe. Parents need have no extra concerns for their children over the normal care one would take in a city.

There are plenty of activities for kids to participate in: Gothic towers to climb, a funicular railway to ride and museums to visit. Plus there is Prague Zoo, Sea World, swimming pools, parks, river cruises, and several puppet and black light theatre shows to choose from: children's activities in Prague.

Most restaurants and cafés welcome children, some have high chairs for babies. While kids' menus are rare, waiters are generally happy to suggest suitable dishes for children from the adult menu or perhaps offer half portions. Smoking in restaurants is banned.

Important: both adults and children should watch out for trams when crossing roads. You may not be used to seeing them and they have the right of way.
Prague for Children
Prague for Children

Disabled access for wheelchair users Accessibility: Wheelchairs, DISABILITY, prams & Walking Difficulty

Wheelchair users and people with walking difficulties will be pleased to note that Prague's city centre is highly compact, with many of the sights and attractions located close to each other. Stay in a hotel in the city centre (Prague 1), and if you can walk short distances or be pushed, you can participate in much of the entertainment and sightseeing on offer without using public transport or taxis.

There are cobbled streets in some areas of the city, notably in parts of the Old Town, Lesser Town and at Prague Castle, but while the cobbles can be a little hard going, you should not find them too onerous.

The New Town is generally the most suitable area to stay in, particularly around Wenceslas Square (see hotels and apartments). Road surfaces are more even, and the hotels, restaurants, shops and entertainment venues tend to be more modern; buildings are more likely to have lifts and be more spacious.

For your arrival in Prague, book airport transfers through Prague Experience, tell us your requirements, and we will arrange for a suitable vehicle to meet you.

On public transport, accessibility for disabled passengers, prams and baby buggies is fairly good: over half of metro stations provide wheelchair access to the platforms via lifts; newer trams are adapted for wheelchairs, prams and baby buggies; and, both international railway stations have lifts to the platforms.

A challenge for wheelchair users is the severe lack of disabled toilets. Many buildings are ancient and have preservation orders on them, so cannot be adapted. But in other instances, efforts simply have not been made.

With regards to eating and drinking, there are plenty of options. Many restaurants and cafés in Prague are situated at street level. And of those located in cellars and on roof tops, a number are serviced by lifts. Read our guide to restaurants with wheelchair access. We must reiterate the point though that disabled toilets are rare.

The Medieval Tavern in the Old Town is worthy of a special note. It is accessible and is a highly entertaining event.

River cruises are a good option for wheelchair users seeking entertainment and sightseeing. Access to the quayside is via a gentle ramp (accessible to pedestrians, wheelchairs, taxis and mini-coaches). From the quayside, users of light folding wheelchairs can board most boat (and staff can assist where necessary). Heavy electric wheelchairs can only access certain boats. The Prague Panoramic Dinner Cruise has disabled toilets.

There are no daytime tours of Prague we can recommend that are suitable for wheelchair users or people with severe walking difficulties. The city is highly pedestrianised, therefore all tours involve some walking, and there may be steps to contend with.

Should you wish to make your own way around the city, many of the sights and attractions are accessible to wheelchair users. Alternatively, we can organise a private taxi to transport you around.

If you walk reasonably well, albeit at a slow pace, and can handle steps, the Prague Grand City Sightseeing Tour & Boat Trip, the Jewish Quarter Tour and the Prague Castle Tour may be suitable.

We do offer a couple of evening excursions that are fine for wheelchair users and people with walking difficulties (they include a hotel pick up and drop off): Prague Dinner Cruise & City Tour and Traditional Czech Night.

We also have daytime tours to places outside Prague that are suitable for wheelchair users and people with walking difficulties: Karlovy Vary Sightseeing & Moser Glass Tour, Kutna Hora Sightseeing Tour, Kutna Hora Sightseeing Tour & Shopping and Terezin Tour (Theresienstadt).

Most opera houses and concert halls and theatres are accessible to wheelchairs. If you book your tickets through Prague Experience, we will ensure you are seated in the correct area.

Where we state that a tour or activity is suitable for wheelchair users: if transport is included, participants should be capable of walking a few steps, and bring a folding wheelchair and a travel companion to assist with boarding and alighting the vehicle.

When you make a booking through Prague Experience: if you are a wheelchair user or have walking difficulties, it is essential that you state your disability and requirements in Special Requests on the booking form. Depending on your needs, it may be necessary to forgo some elements of the tour.

If you require further information, please don't hesitate to contact us.

Healthcare & Medical Information Healthcare & Medical Services

The standard of healthcare in the Czech Republic, particularly in Prague, is high. The country performs well above the EU average in terms of affordability, low waiting times and outcomes, so much so that it has become a popular destination for medical tourism.

For Czech citizens it is compulsory to have health insurance.

EU citizens have free access to emergency medical care in the Czech Republic through their European Health Insurance Card (EHIC).

UK citizens have free access to emergency medical care in the Czech Republic through their European Health Insurance Card (EHIC) or the new UK Global Health Insurance Card (GHIC).

Other nationals visiting Prague, and EU and UK citizens requiring a higher level of medical cover than that provided for under EHIC and GHIC, are expected to have appropriate travel insurance.

There are no major health risks in Prague at present. The tap water is safe to drink and food-borne diseases are not a major concern in restaurants.

Tourists seeking medical attention in Prague, both emergency and general medical care, have a range of options. In an emergency, dial 112 to be connected to the EU emergency line, which guarantees an English-speaking operator. Alternatively, contact the Czech medical emergency services on 155. Ambulance response times are generally good.

Pharmacies (Lekarny)
There are many pharmacies in Prague. Most chemists are located in the New Town, including in the shopping malls.

Dr. Max Lekarna, Vodickova 40 (off Wenceslas Square), Prague 1.
Open: Mon-Fri 08:00-20:00.
Tel: 224 235 847.

Adamova Lekarna, Wenceslas Square 8, Prague 1.
Open: Mon-Fri 09:00-19:00; Sat 11:00-19:00.
Tel: 224 227 532.

Lekarna, Palladium Shopping Centre (Level -2), Náměstí Republiky, Prague 1.
Open: Thu-Sat 09:00-22:00; Sun-Wed 09:00-21:00.
Tel: 224 829 073.

Lekarna Opletalova, Opletalova 4 (off Wenceslas Square), Prague 1.
Open: Mon-Fri 08:00-18:00; Sat 10:00-14:00.
Tel: 224 220 703.
Prague Pharmacy
Prague Pharmacies

Lékárna U červeného orla / Pharma Point, Havelska 14 (between Wenceslas Square & Old Town Square), Prague 1.
Open: Mon-Fri 08:30-18:30; Sat-Sun 10:00-18:30.
Tel: 222 265 259.

Lekarna, Palackeho 5 (near Wenceslas Square), Prague 1.
Open: Mon-Fri 08:00-17:00.
Tel: 224 946 982.

Dr. Max Lekarna, Praha Hlavni Nadrazi (Main Train Station), Wilsonova 8, Prague 2.
Open: Mon-Fri 07:00-19:00; Sat-Sun 08:00-20:00.

Lekarna U svate Ludmily, Belgická 37, Prague 2.
Open: Mon-Fri 07:00-21:00; Sat 08:00-20:00; Sun 09:00-20:00.
Tel: 222 513 396.

Doctors (Doktori)
Doctor Prague, Vodickova 28, 3rd entrance, 2nd floor, Prague 1.
Open: Mon-Fri 08:30-17:00; 24hr emergency service.
Tel: 224 220 040. Emergency Tel: 603 433 833 / 603 481 361.
Web: Website.

Dentists (Zubari)
Malo Clinic, Kateřinská 18, Prague 2.
Open: Mon-Thu 07:30-19:30; Fri 07:30-16:30; 24hr emergency service.
Tel: 775 785 222. Website.

Czech Republic Passport & Visa Information Passport & Visa Information

Passport requirements

EU and UK nationals: A passport valid for the length of your visit is required (your passport must not expire before you leave the Czech Republic).

Other nationals: A passport valid for at least 90 days after your departure from the Czech Republic is required: passport information.

Visa requirements

Nationals of EU countries, UK, Australia, Canada, Japan, New Zealand, USA
and certain other countries can visit Prague without a visa.

Other nationals may require a visa: visa information.

The Czech Republic is a member of the EU and Schengen area, so holders of a Schengen visa (short-stay) can enter the country without further paperwork.
Passport and Visa Information for Prague and the Czech Republic
Passport and Visa Information

Foreign Embassies & Consulates in Prague Foreign Embassies & Consulates

-Czech Embassies Worldwide
-Czech Embassy in London
-Foreign Embassies in Prague.

Lost Property Office Lost Property

Prague 1, Karoliny Svetle 5.
Open: Mon & Wed 08:00-12:00 & 12:30-17:30; Tue & Thu 08:00-12:00 & 12:30-16:00; Fri 08:00-12:00 & 12:30-14:00.
Tel: 224 235 085.

Customs allowances within the EU Customs Allowances within the European Union (EU)

Arrival: If you arrive in Prague from an EU country, you can bring an unlimited amount of most goods, including alcohol and tobacco, so long as they are for personal use.

Departure: If you travel from Prague to an EU country, you can carry an unlimited amount of most goods, including alcohol and tobacco, so long as they are for personal use.

If you travel from Prague to a non-EU country, you can buy duty-free alcohol and tobacco products at Prague Airport. How much you will be permitted to return home with is dependant on the rules in your home country.

UK travellers can return home with: 42 litres of beer, 18 litres of still wine, 4 litres of spirits OR 9 litres of sparkling wine, fortified wine or any alcoholic beverage less than 22% ABV; 200 cigarettes OR 100 cigarillos OR 50 cigars OR 250g tobacco OR 200 sticks of tobacco for heating or any proportional combination of these.

More Information

Our Prague tourism guide explains the layout of the city.
currency informationCURRENCY GUIDE
GBP exchange rate£1 = 28 CZK
Euro exchange rate€1 = 26 CZK
US Dollar exchange rate$1 = 21 CZK
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