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Prague Tourist Information

Prague Tourist Information

Visit a Prague tourist information centre or simply read our guide below, which offers practical information and advice to help you plan your trip to Prague.
If you have any questions, don't hesitate to contact us.

Prague Tourist Information Prague Tourist Information Centres

Tourist Information in the City Centre
-Old Town Hall, Old Town Square 1, Prague 1.
Open: Daily 10:00-19:00.

-Rytířská 12, Old Town, Prague 1.
Open: Daily 10:00-18:00.

-Wenceslas Square 42 (kiosk near Štěpánská street), New Town, Prague 1.
Open: Apr-Dec: Daily 10:00-18:00.

Tourist Information at Prague Airport
-Prague Airport
Terminal 1 Open: Daily 08:00-20:00
Terminal 2 Open: Daily 09:00-19:00.
Prague Tourist Information Centre
Tourist Information Centre

For information on the layout of the city and key facts, see Prague tourism

For a list of places to visit in Prague, see our guide to Prague sights and tourist attractions.

Prague Money Information Currency Exchange & Money

Cost of living in Prague
Food and drink in most restaurants, cafés and shops in Prague is cheaper than in Western Europe. Beer and wine in pubs is considerably cheaper. Prices for clothes and durable consumer goods are similar to in other European countries.

Currency in Prague: Czech Crown (CZK)
The currency in Prague is the Czech Crown (CZK), also known as Czech koruna.

Banknotes are issued in the following denominations: 100/200/500/1000/2000/5000.

Some hotels, shops and restaurants accept Euros as well, but many only take Czech Crowns.

Czech Crown (CZK) currency converter
At current exchange rates, 1000 CZK = £34/€42/$43.
Currency in Prague: Czech Crown (CZK)
Currency in Prague: Czech Crown (CZK)

Currency exchange - How to get the best exchange rate in Prague
Visitors can obtain Czech Crowns for a better exchange rate in Prague than in their home country, but need to observe the following guidelines:

(i) Cash machines (ATMs) in Prague
The best exchange rate in Prague is usually obtained by withdrawing Czech Crowns from the cash machine (ATM) of a bank, even accounting for any transaction fees your card issuer may levy. Cash machines in Prague accept debit and credit cards backed by Visa, Mastercard, American Express and Maestro.

Key points on withdrawing money from an ATM:
1. Use a debit card: transaction fees are normally lower than for a credit card.
2. Use the ATM of a bank, NOT a currency exchange company. Even better, use an ATM at an actual bank rather than a stand alone machine in a random location; some stand alone ATMs impose extra charges.
3. If the ATM offers the option to 'pay using home currency', ignore it and opt to 'pay in local currency'. The transaction will then be converted at a good international rate. If you select 'home currency', the ATM converts the Czech Crowns at its own rate, which will be poor; this is called Dynamic Currency Conversion (DCC). Avoid it.

City centre banks with ATMs: Czech and international banks, such as Česká spořitelna and Komerční banka, are most prevalent in and around Wenceslas Square.

Several banks with ATMs are also located on Republic Square, near Palladium Shopping Centre.

In the Lesser Town, there is a Česká spořitelna bank with an ATM at the top of Mostecké street (the road leading from Charles Bridge to the Lesser Town Square).

Prague Airport ATMs: At Terminal 1, exit customs and in the arrivals hall the ATMs are located to the right, by the stairs. At Terminal 2, exit customs and in the arrivals hall the ATMs are located to the left - Prague Airport Guide.
Ceska Sporitelna bank in Prague
Česká spořitelna bank in Prague

(ii) Best places to change money in Prague
To change cash for Czech Crowns, the best exchange rates are to be found in the city centre, but be careful where you go:

For excellent exchange rates and no commission, we recommend: eXchange at Kaprova 1 (near Old Town Square) and Samiko Exchange at Štěpánská 39 (near Wenceslas Square).

The main area for banking in Prague is Wenceslas Square. The banks in and around the square offer good exchange rates, but do charge a small commission.

Be wary of small currency exchange booths. Some offer reasonable rates, but at many offers of 0% commission and confusing signs mask a poor rate. Always ask what the total amount you will receive is before handing over any money.

Credit card acceptance & Pay by mobile
Credit cards, including contactless payment cards, are accepted at all hotels, restaurants and international shops in Prague. However, at some small local shops, cafés and bars cash is still king, so we recommend you carry some with you.

Acceptance of mobile payments, such as Google Pay and Apple Pay, is becoming ever more common in the Czech Republic (Czechia).

What time of year to visit Prague When to Visit Prague

Prague is a beautiful city to visit all year round. The dramatic contrasts in weather and temperatures only add to its appeal.

The majestic squares and historic buildings are a joy to explore both in the hot summer sunshine and in the deep snows of winter, while the river and parks naturally offer different experiences with every season.

The tourist attractions, restaurants and theatres are well equipped to welcome visitors at all times, with buildings heated in the winter and many air-conditioned in the summer.

And the city is always somewhere to kick back and relax: on fine weather days from spring through autumn, an al fresco drink at a pavement café or in a beer garden basking in the sunshine can be a highlight of your trip; while in the winter, the warm and cosy ambience inside the pubs and traditional cafés can offer a delightful respite from the cold.

April to June are the most popular months to visit Prague, followed by the Autumn months of September and October, then December. The Christmas markets are in place throughout December, and the festive atmosphere draws people from around the world. New Year's Eve is perhaps the most popular time of all.

The hotel prices reflect this: the most expensive months to book a room are May, April, June, September, October and December, in this order. It is worth noting though that if you can travel midweek, Sunday to Thursday stays are pretty cheap all year round.

July and August present an anomaly to exploit. There are fewer tourists to jostle with and visitors can enjoy lovely sunny weather at relatively low cost; flights and accommodation are cheaper in the height of the summer because many Europeans prefer to head for a Mediterranean beach.

The remaining months of November, January, February and March present an opportunity to enjoy a cheap city break without the crowds. You gamble on the weather, but at certain times one has the feeling you have the city all to yourself.

While the cost of flights and hotels vary widely throughout the year, and can get considerably more expensive the closer you get to the date of your trip, the prices for sightseeing, eating and entertainment in Prague remain more or less the same.

Weather in Prague Weather in Prague

The weather in Prague varies dramatically between the seasons, far more than for example in London.

Summer (June to August) is often hot and sunny, with temperatures reaching the highs of Paris.

Winter (December to February) can be very cold, with lengthy periods of snow.

In spring and autumn, Prague enjoys long spells of warm sunny weather, interspersed with dull days and heavy showers.
Weather in Prague
Weather in Prague
The average high temperature in July/August is 23°C (73°F). However, at least one heat wave can be expected, with temperatures pushed up to 35°C (95°F), possibly higher.

The average low temperature in December is -2°C (28°F) and in January is -4°C (25°F). Both months have colder periods, when temperatures dip much lower than this.

What type of clothese to wear in Prague What to Wear in Prague

If you are considering what to wear in Prague, on good days, from spring through to autumn, visitors will find cool shirts, shorts, skirts and dresses most welcome. Bring sunscreen, sunglasses and hats too.

However, even in summer the weather can be highly changeable. Bring a fleece and a waterproof jacket or umbrella, in case of a cold snap or heavy shower.

In the winter, you will be glad of a warm coat, hat and gloves. Waterproof shoes are also a good idea, to protect you against rain or snow.

Prague is a wonderful city to explore on foot, so a comfortable pair of shoes is a good idea all year round. The city centre is compact, making it easy to walk between the Prague sights and tourist attractions. And the most important sights, such as Prague Castle and the Old Town Square, are only fully accessible on foot.

While it may be nice to dress smartly, and many people do, Prague is a fairly casual city. Restaurants, concert venues, theatres and other tourist venues do not have strict dress codes, and accept most forms of attire.

Telephone & Post Information Communications: mobile Internet, Wi-Fi, Telephone & Post

5G and 4G is widely available in Prague. Your smartphones, tablets and other mobile devices should easily find a connection to Vodafone, T-Mobile, O2, EE, Three, China Mobile and other networks.

Wi-Fi is freely available throughout the city. Hotels, apartments and restaurants offer free Wi-Fi, as do most pubs, bars and cafés. Wi-Fi is also free at Costa Coffee, Starbucks, KFC, McDonald's and at Prague Airport.

International Dialling Code for Czech Republic: +420.

Useful & emergency telephone numbers
Directory enquiries: Czech numbers: 1180. International numbers: 1181.

General emergency: 112.
Fire: 150. Ambulance: 155.
Municipal Police: 156. Police: 158.
First Aid: 141 23. Pharmacy: 141 24.
Dental: 141 22.
Emergency Road Service: 1230/1240.

Post Office
Central Prague Post Office: Jindrisska 14 (off Wenceslas Square), Prague 1.
Open: Daily 02:00-24:00.
Tel: 604 221 504.

Postage rates
Domestic letters & postcards: 19 CZK (50g).
International letters & postcards: Europe 39 CZK (50g); Outside Europe 45 CZK (50g).
Post Office in Prague
Czech Post Office sign

Electricity in Prague Electricity

As in most of Northern and Central Europe, the electricity supply in Prague is 230v. Electrical sockets take standard European two-pin plugs. British, North American and other tourists should bring adaptors. In Prague, adaptors can be purchased at Tesco or at Euronics at Palladium Shopping Centre.

Prague Public Transport Public Transport

The Prague public transport network is cheap, efficient and highly integrated. Public transportation runs frequently during the day and at night, and a single ticket permits travel on trams, buses and the Prague Metro.

Dangers and Annoyances in Prague Dangers & Annoyances - Is Prague a safe city?

Prague is regarded by both locals and visitors as a safe city; safe to walk around and safe to travel on public transport, including at night. Assaults are extremely rare.

Pickpockets are the number one thing to look out for. Keep a close eye on your valuables: do not keep your wallet in your back pocket or hang your handbag on a chair in a crowded café. Make sure you can see or feel your money and other valuables. And observe the golden rule: if you do not need to carry it, leave it in the hotel safe.

Beware over-charging: in restaurants, check the bill carefully; in taxis, insist the driver puts the meter on - and if there is no meter, agree a price before you set off; avoid small currency exchange booths - see our advice on currency exchange above.

Our mission at Prague Experience is to help visitors experience the best of Prague. Tourist services listed on this website have been tested and approved - and if a service subsequently falls short, it is removed (places do change). Our Prague airport transfer drivers are polite and honest. Our accommodation is of a high standard. The restaurants we list serve great food, with good customer service. And we only sell the best sightseeing tours and river cruises, and list the best performances at the finest opera houses and concert halls and theatres in Prague.

Tipping in Prague - Prague Tips Tipping

Tips are naturally welcomed by workers in the tourist industry, although the feeling is generally relaxed. Staff do not tend to chase tips. 5%-10% is appropriate. The exception is the overpriced touristy restaurants, which Prague Experience do not list. To avoid them, you may wish to consider the ones listed in our Prague restaurants guide.

Tipping in Prague - Prague Tips Smoking in Prague

Smoking is illegal in enclosed public places in Prague and the Czech Republic, including in pubs, bars, cafés, restaurants and theatres.

Children's activities & Families Children's Activities & Information for Families

As already stated, Prague is relatively safe. Parents need have no extra concerns for their children over the normal care one would take in a city.

There are plenty of activities for kids to participate in: Gothic towers to climb, a Petrin Funicular to ride and museums to visit. Plus there is Prague Zoo, Sea World, swimming pools, parks, river cruises, and several puppet and black light theatre shows to choose from: children's activities in Prague.

Most restaurants and cafés welcome children, some have high chairs for babies. While kids' menus are rare, waiters are generally happy to suggest suitable dishes for children from the adult menu or perhaps offer half portions. Smoking in restaurants is banned.

Important: both adults and children should watch out for trams when crossing roads. You may not be used to seeing them and they have the right of way.
Prague for Children
Prague for Children

Disabled access for wheelchair users Accessibility: Wheelchairs, DISABILITY, prams & Walking Difficulty

Wheelchair users and people with walking difficulties will be pleased to note that Prague's city centre is highly compact, with many of the Prague sights and tourist attractions located close to each other. Stay in a hotel in the city centre (Prague 1), and if you can walk short distances or be pushed, you can participate in much of the entertainment and sightseeing on offer without using public transport or taxis.

There are cobbled streets in some areas of the city, notably in parts of the Old Town, Lesser Town and at Prague Castle, but while the cobbles can be a little hard going, you should not find them too onerous.

The New Town is the most suitable area to stay in, particularly around Wenceslas Square (see hotels and apartments). Road surfaces are more even, and hotels, restaurants, shops and entertainment venues are generally more modern; buildings are more likely to have lifts and be more spacious.

If you are flying into Prague Airport, we recommend booking an airport transfer. Let us know your requirements and we can arrange for a suitable vehicle to transport you.

On public transport, accessibility for disabled passengers, prams and baby buggies is good: 75% of metro stations, buses and trams are barrier free. Most metro stations offer wheelchair access to the platforms via lifts; all newer trams are adapted for wheelchairs, prams and baby buggies; both international railway stations have lifts to the platforms.

A far greater challenge for wheelchair users is a severe lack of disabled toilets. Many ancient buildings have preservation orders on them, so cannot be adapted, although in some places efforts simply have not been made.

With regards to eating and drinking, there are plenty of options. A lot of restaurants and cafés in Prague are situated at street level. And of those located in cellars and on roof tops, a number are serviced by lifts. Read our guide to restaurants with wheelchair access. We must reiterate the point though that disabled toilets are rare (although we can offer advice on finding suitable venues on request).

The Medieval Tavern in the Old Town is worthy of a special note. It is accessible and puts on a highly entertaining show.

River cruises are a good option too for wheelchair users seeking entertainment and sightseeing. The departure quayside is easily accessible via a long gently sloping ramp, which is suitable for pedestrians, wheelchairs, taxis and mini-coaches.

From the quayside, users of light folding wheelchairs can board most boats, and staff can assist if necessary. Heavy electric wheelchairs can only access certain boats. Some boats, including the Prague Panoramic Dinner Cruise, have disabled toilets.

There are no scheduled daytime tours of Prague that we feel able to recommend to wheelchair users or to people with severe walking difficulties. The city is highly pedestrianised, so all tours involve at least some walking, and there may be steps to contend with.

Prague Experience can adapt our scheduled tours to meet special needs, but this would be a private tour and would therefore be more expensive. Alternatively, we can arrange for a private vehicle to be at your disposal for a half or full day, to transport you around the city and show you the sights.

Should you wish to make your own way around the city, many of the sights and tourist attractions are accessible to wheelchair users. We would highly recommend visiting the Old Town Hall Tower. It has a system of lifts inside which can transport wheelchair users from street level to the top, where there are stunning views to take in over the city.

If you walk reasonably well, albeit at a slow pace, and can handle steps, the Prague City Tour & Boat Trip and the Jewish Quarter Tour may be suitable.

We do have some evening excursions that are good for wheelchair users and people with walking difficulties (they include a hotel pick-up and drop-off): Traditional Czech Night.

We also have some daytime excursions to places outside Prague that are suitable for wheelchair users and people with walking difficulties, for example the Karlovy Vary Tour, Kutna Hora Tour and the Terezín Concentration Camp Tour.

Most opera houses and concert halls and theatres are accessible to wheelchairs. If you book tickets through Prague Experience, we can ensure you are seated in the correct area.

Where we state that a tour or activity is suitable for wheelchair users: if transport is included, participants should be capable of walking a few steps, and should bring a folding wheelchair and a travel companion to assist with boarding and alighting the vehicle.

When you make a booking through Prague Experience: if you are a wheelchair user or if you have walking difficulties, it is essential that you state your disability and requirements in Special Requests on the booking form.

Depending on your needs, it may be necessary to forgo some elements of the tour.

If you require further information, please don't hesitate to contact us. Prague Experience is your local Prague specialist, and we know the city like the back of our hand.

Healthcare & Medical Information Healthcare & Medical Services

The standard of healthcare in the Czech Republic, particularly in Prague, is high. The country performs above the EU average in terms of affordability, low waiting times and outcomes, and has become a popular destination for medical tourism.

For Czech citizens, health insurance is compulsory.

EU citizens have free access to emergency medical care through their European Health Insurance Card (EHIC).

UK citizens have free access to emergency medical care through their European Health Insurance Card (EHIC) or UK Global Health Insurance Card (GHIC).

Other nationals, and EU and UK citizens requiring more extensive medical cover than that provided for under EHIC and GHIC, should arrange appropriate travel insurance.

There are no major health risks in Prague at present. The tap water is safe to drink, and food-borne diseases are not a major concern in restaurants.

Tourists seeking medical attention in Prague, both emergency and general medical care, have a range of options. In an emergency, dial 112 to be connected to the EU emergency line, which guarantees an English-speaking operator. Alternatively, contact the Czech medical emergency services on 155. Ambulance response times are generally good.

Pharmacies (Lekarny)
There are many pharmacies in Prague. Most chemists are located in the New Town, as stand-alone stores and in shopping malls.

Dr. Max Lekarna, Vodickova 40 (off Wenceslas Square), Prague 1.
Open: Mon-Fri 08:00-20:00.
Tel: 224 235 847
Web: Website.

Adamova Lekarna, Wenceslas Square 8, Prague 1.
Open: Mon-Fri 09:00-19:00; Sat 11:00-19:00.
Tel: 224 227 532.

Lekarna, Palladium Shopping Centre (Level -2), Náměstí Republiky, Prague 1.
Open: Thu-Sat 09:00-22:00; Sun-Wed 09:00-21:00.
Tel: 224 829 073.

Lekarna Opletalova, Opletalova 4 (off Wenceslas Square), Prague 1.
Open: Mon-Fri 08:00-18:00; Sat 10:00-14:00.
Tel: 224 220 703.
Prague Pharmacy
Prague Pharmacies

Lékárna U červeného orla / Pharma Point, Havelska 14 (between Wenceslas Square & Old Town Square), Prague 1.
Open: Mon-Fri 08:30-18:30; Sat-Sun 10:00-18:30.
Tel: 222 265 259
Web: Website.

Lekarna, Palackeho 5 (near Wenceslas Square), Prague 1.
Open: Mon-Fri 08:00-17:00.
Tel: 224 946 982.

Dr. Max Lekarna, Praha Hlavni Nadrazi (Main Train Station), Wilsonova 8, Prague 2.
Open: Mon-Fri 07:00-19:00; Sat-Sun 08:00-20:00
Web: Website.

Lekarna U svate Ludmily, Belgická 37, Prague 2.
Open: Mon-Fri 07:00-21:00; Sat 08:00-20:00; Sun 09:00-20:00.
Tel: 222 513 396
Web: Website.

Doctors (Doktori)
Doctor Prague, Vodickova 28, 3rd entrance, 2nd floor, Prague 1.
Open: Mon-Fri 08:30-17:00; 24hr emergency service.
Tel: 224 220 040. Emergency Tel: 603 433 833 / 603 481 361.

Dentists (Zubari)
Malo Clinic, Kateřinská 18, Prague 2.
Open: Mon-Thu 07:30-19:30; Fri 07:30-16:30; 24hr emergency service.
Tel: 775 785 222. Website.

Czech Republic Passport & Visa Information Passport REQUIREMENTS & Visa Information

Passport requirements to enter the Czech Republic

EU nationals: You must have a passport or ID card valid for the length of your visit (your passport must not expire before you leave the Czech Republic).

UK & other nationals: You must have a passport valid for at least 3 months after the day you plan to leave the Czech Republic. Your passport must also be less than 10 years old: more passport information.

Visa information
Czech Republic (Czechia) is a member of the European Union (EU) and the Schengen area. Therefore, most tourist visitors do not require a visa to visit Prague, just a valid passport (or ID card for EU citizens).
Passport and Visa Information for Prague and the Czech Republic
Passport and Visa Information
EU, UK, Australia, Canada, Israel, Japan, New Zealand and USA nationals, plus citizens of many other countries, can visit Prague without a visa.

Other nationals may require a visa: more visa information.

Foreign Embassies & Consulates in Prague Foreign Embassies & Consulates

-Czech Embassies Worldwide
-Czech Embassy in London
-Foreign Embassies in Prague.

Customs allowances within the EU Customs Allowances within the European Union (EU)

Arrival: If you arrive in Prague from an EU country, you can bring an unlimited amount of most goods, including alcohol and tobacco, so long as they are for personal use.

Travellers arriving from non-EU countries cannot bring meat or dairy products. In particular, travellers from the UK are banned by the EU from bringing ham sandwiches.

Departure: If you travel from Prague to an EU country, you can carry an unlimited amount of most goods, including alcohol and tobacco, so long as they are for personal use.

If you travel from Prague to a non-EU country, you can buy duty-free alcohol and tobacco products at Prague Airport. How much you can return home with is dependant on the rules in your home country.

UK travellers can return home with: 42 litres of beer, 18 litres of still wine, 4 litres of spirits OR 9 litres of sparkling wine, fortified wine or any alcoholic beverage less than 22% ABV; 200 cigarettes OR 100 cigarillos OR 50 cigars OR 250g tobacco OR 200 sticks of tobacco for heating or any proportional combination of these.

Lost Property Office Lost Property

Prague 1, Karoliny Svetle 5.
Open: Mon & Wed 08:00-12:00 & 12:30-17:30; Tue & Thu 08:00-12:00 & 12:30-16:00; Fri 08:00-12:00 & 12:30-14:00.
Tel: 224 235 085.

More Information

Our Prague tourism guide explains the layout of the city.
currency informationCURRENCY GUIDE
GBP exchange rate£1 = 29 CZK
Euro exchange rate€1 = 24 CZK
US Dollar exchange rate$1 = 23 CZK
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