Prague tourist information
Visit a Prague tourist information centre or simply read our guide below, which offers practical visitor information to help you plan your Prague trip.
If you have any questions or need advice, don't hesitate to contact us.
| PRAGUE TOURIST INFORMATION|
Tourist information centres in the city centre:
|-Old Town Hall, Old Town Square 1, Prague 1.|
Open: Daily 09:00-18:00.
-Rytířská 12, Old Town, Prague 1.
Open: Daily 09:00-19:00.
-Wenceslas Square 42 (kiosk near Štěpánská street), New Town, Prague 1.
Open: Mar-Oct: Daily 10:00-18:00.
Visitor information centres at Prague Airport:
-Terminal 1 Arrivals Hall:
-Terminal 2 Arrivals Hall: Daily 08:00-20:00.
Tourist Information Centre
For information on the sights, read our guide to the Prague sights & attractions.
For information on the layout of the city and key facts, read Prague tourism information.
| CURRENCY & MONEY|
Cost of living in Prague
Food and drink in ordinary cafés, restaurants and shops in Prague is cheaper than in Western Europe. Beer and wine in pubs is considerably cheaper. The price of clothes and durable consumer goods is similar to other European countries.
|Currency in Prague: Czech Crown (czk)
The currency in Prague is the Czech Crown (czk).
Czech banknotes are issued in the following denominations:
Some hotels, shops and restaurants accept Euros as well, but many only take Czech Crowns.
Czech Crown currency converter
At current exchange rates
1000czk = £36/€38/$48.
Visitors can obtain Czech Crowns for a better exchange rate in Prague than in their home country, but observe the following guidelines:
Currency in Prague: Czech Crown (czk)
(i) Cash machines (ATMs) in Prague
The best exchange rate for your money is usually obtained by withdrawing Czech Crowns from a bank's cash machine (ATM) in Prague, even accounting for transaction fees your own bank may charge (ask your bank what the fees are before you travel). Cash points in Prague accept debit and credit cards backed by Visa, Mastercard/EuroCard, American Express and Maestro.
Three key points on withdrawing money from an ATM:
1. Use a debit card if possible; fees are normally lower than for a credit card.
2. Use the ATM of an official bank. And to be sure, use an ATM at an actual bank. Some (not all) stand alone ATMs impose extra charges.
3. Some ATMs offer the option to pay using 'home currency'. Ignore this and opt to pay in 'local currency'. The transaction will then be converted at a good international rate authorised by your own bank. If you select home currency, the ATM converts the Czech Crowns at its own rate; this is called Dynamic Currency Conversion (DCC). Avoid it.
City Centre ATMs: use an ATM at a Czech or International bank. These are most prevalent around Wenceslas Square in the New Town. In the Lesser Town there is an ATM at Česká spořitelna bank at the top of Mostecké street.
Prague Airport ATMs: At Terminal 1, exit customs and in the arrivals hall the ATMs are to the right, by the stairs. At Terminal 2, exit customs and in the arrivals hall the ATMs are to the left - Prague Airport.
(ii) Best places to change money in Prague
To change cash for Czech Crowns, the best exchange rates are to be found in the city centre, but careful where you go. For excellent rates and no commission, we recommend: eXchange at Kaprova 15, near the Old Town Square, and Samiko Exchange at Štěpánská 39, near Wenceslas Square.
Czech and International banks in Prague, mostly located around Wenceslas Square, offer good exchange rates too, but they do charge commission.
Be wary of small currency exchange booths. Some offer reasonable rates, but at many, offers of 0% commission and confusing signs mask a poor rate. Ask what the total amount you will receive is before handing over your money.
Credit card acceptance in Prague
Credit cards are accepted in most hotels, international shops and restaurants. Many local shops, cafés, bars and clubs do not take credit cards. Cash is king in the Czech Republic, so if you able to, pay in cash.
The weather in Prague varies dramatically between seasons, far more for example than in London.
The summer is often hot and sunny, reaching the high temperatures of Paris. Whereas winter can be very cold, with long periods of snow.
In spring and autumn, Prague basks in lengthy spells of glorious warm and sunny weather, interspersed with dull days and heavy showers.
The average temperature in June/July is 30C (86F). In December/January it is -5C (23F).
Weather in Prague
What time of year to visit: Prague is a lovely city to visit all year round. The contrasts in weather only add to its romantic appeal. Tourist services like restaurants, hotels, shops, opera, theatre and tourist attractions are well-equipped to welcome visitors at any time. Places are heated in the winter and some, but not all, are air-conditioned in the summer.
What clothes to wear: The weather in Prague is highly changeable, as elsewhere in Central Europe. On good days in spring, summer and autumn, visitors will find cool shirts, shorts, skirts and dresses most welcome. Sunscreen, sunglasses and hats may also be important. However, even in summer bring a fleece and a waterproof jacket or umbrella in case of a cold snap or heavy shower. In the winter, bring a warm coat, hat and gloves. Waterproof shoes are also a good idea in case of rain or snow.
Prague is a wonderful city to explore on foot. A comfortable pair of shoes is highly recommended, particularly if you take a sightseeing tour. The city centre is compact, making it easy to walk between the sights and attractions. Also, the most important sights to see, such as Prague Castle and the Old Town Square, are only fully accessible on foot.
While it can be nice to dress smartly, and many people do, Prague is a casual city. Restaurants, the opera houses, concert halls, theatres and other tourist venues do not have strict dress codes and accept most forms of attire.
| COMMUNICATIONS: INTERNET ACCESS, WI-FI, TELEPHONE & POST|
Fast Internet access at speeds of up to 4G is widely available in Prague. Internet enabled phones, tablets and other devices connect easily to Vodafone, EE, T-Mobile, Three, Orange, Telia, Movistar, Telekom, O2, China Mobile and other international networks.
Wi-Fi is freely available throughout the city. Most hotels, apartments and restaurants offer free Wi-Fi, as do many pubs, bars and local cafés. Wi-Fi is also free at Costa Coffee, Starbucks, KFC, McDonald's and Prague Airport.
International Dialling Code for Czech Republic: +420.
Public telephones require a phone card. These cost 200czk, 300czk and 500czk, and can be purchased at post offices and newsstands.
Useful & emergency telephone numbers
Directory enquiries: Czech numbers: 1180. International numbers: 1181.
| General emergency: 112.|
Fire: 150. Ambulance: 155.
Municipal Police: 156. Police: 158.
141 23. Pharmacy: 141 24.
Emergency Road Service: 1230/1240.
Central Prague Post Office: Jindrisska 14 (off Wenceslas Square), Prague 1.
Tel: 221 131 445.
Open: Daily 02:00-24:00.
Domestic letters & postcards: 16czk (50g).
International letters & postcards: Europe 32czk (50g); Outside Europe 37czk (50g).
Post Office in Prague
As in most of Northern and Central Europe, the electricity supply in Prague is 230v. Electrical sockets take standard European two-pin plugs.
British, North American and other tourists should bring adaptors. In Prague, adaptors can be purchased at Tesco or at Euronics at Palladium Shopping Centre.
| PUBLIC TRANSPORT|
The Prague public transport network is cheap, efficient and highly integrated. Public transportation runs frequently during the day and at night, and a single ticket permits travel on all trams, buses and the metro.
| DANGERS & ANNOYANCES|
Prague is a safe city to walk around, and public transport, even at night, is used by everyone, young and old. Assaults are extremely rare.
However, in any city tourists are a target for the unscrupulous: pickpockets are skillful, so keep a close eye on valuables; do not use your back pocket for your wallet; and avoid hanging handbags on chairs in cafés. The golden rule: if you don't need to carry it, leave it in the hotel safe.
Beware over-charging: in restaurants, check the bill; in taxis, insist the driver puts the meter on - and if you take a taxi without a meter, agree a price before you set off.
Prague Experience aims to help visitors enjoy their trip. Tourist services listed on this website have been tested and approved. And once listed, if any service subsequently falls short (places do change), they are removed. For our Prague airport transfers, we use polite, honest drivers. Our accommodation is of a high standard. Our restaurants serve great food, with good customer service. And we only list the best sightseeing tours, and the finest performances at the opera houses and concert halls and theatres.
Tips are naturally welcomed by staff working in the tourist industry in Prague, although the feeling is relaxed. Staff do not generally chase tips. 5%-10% is appropriate. The exception is the overpriced touristy restaurants, which Prague Experience do not list. To avoid them, you may wish to consider the ones listed in our Prague restaurants guide.
| SMOKING IN PUBLIC PLACES|
From 31st May 2017 it is illegal to smoke in enclosed public places in the Czech Republic, including in pubs, bars and restaurants.
| CHILDREN'S ACTIVITIES AND INFORMATION FOR FAMILIES|
As already stated, Prague is relatively a very safe city to walk around and to travel on public transport. Parents need have no extra concerns for their children over the normal care one would take in a city. But importantly, watch out for trams when you cross roads.
| There are many activities for children in Prague to enjoy. There are Gothic towers to climb, a funicular railway, swimming pools, parks and outdoor areas, museums, Prague Zoo, Sea World, river cruises, and a host of puppet and black light theatres to choose from: children's activities in Prague.
Most restaurants and cafés welcome children, and some have high chairs for babies. Smoking is banned in enclosed public places in the Czech Republic, including in restaurants. And while kids' menus are rare, waiters will happily suggest suitable dishes for children or perhaps offer half portions of adult meals.
Prague for Children
| WHEELCHAIRS, DISABLED ACCESS & BABY BUGGIES|
Users of wheelchairs and baby buggies, and people with walking difficulties will be pleased to note that Prague is a compact city; distances between the sights and attractions are short. Stay in a hotel in the city centre (Prague 1) and if you can walk short distances or, in the case of a wheelchair user, have a companion to push you, you can participate in much of the sightseeing and entertainment on offer without using public transport or taxis.
There are cobbled streets in parts of the city, notably in some areas of the Old Town, Lesser Town and at Prague Castle. But while the cobbles can be a little hard going, they are not generally too onerous.
The New Town can be the most suitable area to stay in, particularly in and around Wenceslas Square: Wenceslas Square hotels and Wenceslas Square apartments. Road surfaces are more even, and the hotels and apartments, restaurants, shops and entertainment venues tend to be more modern; the buildings are more spacious and more likely to have lifts.
On public transport, accessibility for disabled passengers and baby buggies is improving fast: more than half of Prague metro stations provide wheelchair access via lifts, and newer trams are adapted for wheelchairs and prams. Both international train stations have lifts to the platforms.
For your arrival in Prague, we recommend using our Prague airport transfers service. Let us know your requirements and we will arrange for a suitable vehicle to meet you.
Once you are in the city centre and checked in to your hotel, taxis are plentiful and inexpensive, so are an option for travelling around Prague. But ask your hotel when you check in to recommend a reputable taxi firm.
The main challenge wheelchair users in Prague face is a complete lack of disabled toilets. Many buildings are ancient and have preservation orders on them, so cannot be adapted for wheelchairs. But in other cases, efforts simply have not been made.
Many restaurants and cafés in Prague are at street level. And while others are situated in cellars and on roof terraces, many are serviced by lifts. We offer a guide to wheelchair accessible restaurants. But once more a word of caution, disabled toilets are almost non-existent: Prague restaurants with wheelchair access.
Most opera houses and concert halls and theatres are accessible to wheelchairs, and if you book tickets through Prague Experience we will ensure you are seated in the correct area.
Many Prague sights and attractions are accessible to wheelchairs.
The following sightseeing tours and excursions are suitable for wheelchair users and people with walking difficulties, provided you advise us of your disability in Special Requests on the booking form. They all include pick up from your hotel: Prague Dinner River Cruise & City Tour, Traditional Czech Night, Karlovy Vary Sightseeing & Moser Glass Tour, Kutna Hora Sightseeing Tour and Terezin Memorial Tour. Wheelchair users should be capable of walking a few steps, and bring a folding wheelchair and a travel companion to assist with boarding the coach. Please note, it may be necessary to forgo certain parts of the tour depending on your individual needs.
Because Prague is highly pedestrianised, there is no daytime tour of Prague we can recommend for wheelchair users or people with severe walking difficulties. But for people who can walk reasonably well, albeit at a slow pace, the Prague Grand City Sightseeing Tour & Boat Trip may be suitable - read the tour description thoroughly to be sure.
With regards to river cruises, access to the quayside is via a gentle ramp (which pedestrians, taxis and mini-coaches can use). And from the quayside, users of light folding wheelchairs can board all the river cruises we offer, provided you advise us of your requirements in advance (staff can assist where necessary). Heavy electric wheelchairs can only access certain boats. There are no disabled toilets.
If you are a wheelchair user or have walking difficulties, it is important that you advise us at the time of booking.
To book one of our tourist services, use the standard booking form and advise us of your medical condition and requirements in the Special Requests box. If you require further information, please don't hesitate to contact us.
| MEDICAL INFORMATION|
Doctors (Doktori) - 24 hour tourist services
Health Centre Prague International,
Vodickova 28, 3rd entrance, 2nd floor, Prague 1.
Tel: Mon-Fri 08:00-17:00: 224 220 040; 24 hours emergency: 603 433 833.
Open: Mon-Fri 08:00-17:00.
There are many pharmacies in Prague. Most chemists are located in the New Town, including in the shopping malls.
|Dr. Max Lekarna, Vodickova 40 (off Wenceslas Square), Prague 1.
Tel: 224 235 847.
Open: Mon-Fri 08:00-20:00; Sat 09:00-18:00.
Adamova Lekarna, Wenceslas Square 8, Prague 1.
Tel: 224 227 532.
Open: Mon-Fri 09:00-19:00; Sat-Sun 10:00-18:00.
Lekarna, Palladium Shopping Centre (Level -2), Náměstí Republiky, Prague 1.
Tel: 777 775 127.
Open: Thu-Sat 09:00-22:00; Sun-Wed 09:00-21:00.
Lekarna Opletalova, Opletalova 4 (off Wenceslas Square), Prague 1.
Tel: 224 220 703.
Open: Mon-Fri 08:00-18:00; Sat 10:00-14:00.
Lékárna U červeného orla / Pharma Point,
Havelska 14 (between Wenceslas Square & Old Town Square), Prague 1.
Tel: 222 094 110.
Open: Mon-Fri 08:30-17:00.
Palackeho 5 (near Wenceslas Square), Prague 1.
Tel: 224 946 982.
Open: Mon-Sun 24 hours.
Dr. Max Lekarna, Praha Hlavni Nadrazi (Main Train Station), Wilsonova 8, Prague 2.
Open: Mon-Fri 07:00-19:00; Sat-Sun 08:00-20:00.
Lekarna U svate Ludmily, Belgická 37, Prague 2.
Tel: 222 513 396.
Open: Mon-Sun 24 hours.
Dentists (Zubari) - 24 hour tourist services
Prague City Dental, Klimentská 20, Prague 1. Tel: 775 785 222. Open: 24 hours.
American Dental Associates, Hvězdova 33, Prague 4.
Tel: 241 410 001. Mobile: 733 737 337.
Open: Mon-Thu 08:00-20:00; Fri 08:00-16:00.
| LOST PROPERTY OFFICE|
Prague 1, Karoliny Svetle 5. Tel: 224 235 085.
Mon & Wed 08:00-12:00 & 12:30-17:30; Tue & Thu 08:00-12:00 & 12:30-16:00; Fri 08:00-12:00 & 12:30-14:00.
| VISA & PASSPORT INFORMATION|
|Nationals of the UK and EU countries, Australia, Canada, Japan, New Zealand, USA and a number of other countries can visit Prague without a visa.|
The Czech Republic is a member of the EU and the Schengen area, so holders of a Schengen visa can enter the country. Other travelers may require a visa.
Passports for UK and EU nationals: your passport must be valid for the length of the visit.
Passports for other nationals: your passport must be valid for at least 90 days after your departure:
visa & passport information.
Visa and Passport Information
| FOREIGN EMBASSIES & CONSULATES|
Foreign Embassies in Prague: Foreign embassies in Prague
Czech Embassy in London: Czech Embassy in London
Czech Embassies Worldwide: Czech embassies worldwide.
| CUSTOMS ALLOWANCES WITHIN THE EUROPEAN UNION (EU)|
Arrival in Prague: If you travel from another EU country, you can bring an unlimited amount of most goods into Prague, including alcohol and tobacco, so long as they are for personal use.
If you travel to another EU country from Prague, you can carry an unlimited amount of most goods, including alcohol and tobacco, so long as they are for personal use. If you travel to the UK, the official line is that customs officers are more likely to ask questions if you carry over:
800 cigarettes, 400 cigarillos, 200 cigars, 1kg of smoking tobacco, 110 litres of beer, 90 litres of wine (including a maximum of 60 litres of sparkling wine), 20 litres of fortified wine (up to 22%) and/or 10 litres of spirits (over 22%).
| MORE PRAGUE TOURIST INFORMATION|
If you have a question or wish to share your experience of Prague: contact us.
| £1 = 28czk|
| €1 = 26czk|
| $1 = 21czk|